For detailed information, read our returns policy.Ĭontact us at for questions related to refunds and returns. Once your request is received, our delivery agent will pick up your package. You may also choose from the various return options. Log into dispute management portal on our shopping site, mark the dispute as return and upload a picture of item that you wish to return. At the time of checkout, the final order cost will reflect these charges. Shipping costs for international orders will include international taxes, duties and value-added tax. You will receive shipping estimates at the time of checkout. International orders will arrive in 5-14 business days from the receipt of your order. What are the shipping timelines for international delivery? Alternately, you could contact our customer service team. You may log into our dispute management portal, mark the item as damaged and upload a picture of the damaged item. What should I do if I receive a damaged item? You may contact our support team to know the exact location of your order. If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost. What can I do if I don’t receive my order? Alternatively, you may contact our customer service team. If the tracking number does not work, we recommend you try tracking with order number. We ensure our delivery alerts help you stay on top of orders. What should I do if the tracking number I receive is not working? You may also track your order status on our Order tracking page. You will receive email notifications from time to time. If you are located in Metro your order can be delivered on the same-day with free delivery What locations are eligible for same-day delivery? We ship all orders to anywhere in the Australiya
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